Customers say: this black tea is smooth, flavorful, and malty with a pleasant sweetness. Many appreciate its versatility—equally enjoyable hot or iced, and it holds up well to multiple steepings. Common feedback highlights the robust yet non-bitter character, making it suitable for drinking plain or with milk and honey. Users frequently mention it as their go-to morning tea and daily favorite. Some note the leaves are high quality with minimal sediment. A few reviewers experienced inconsistency between batches or found it harsher than other Yunnan varieties.